Privacy Policy
IMC Catering – Privacy Policy – Updated June 2026
1. Introduction
I.M.C. Catering (“we,” “us,” “our,” or the “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place a catering order, make a payment, or interact with our business. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
2. Jurisdiction & Applicable Law
This Privacy Policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private sector privacy law, and by the privacy laws of the Province of Ontario. I.M.C. Catering is located in Whitby, Ontario, Canada.
3. Personal Information We Collect
We collect personal information in the following categories:
3.1 Information You Provide Directly
• Name, email address, and phone number
• Mailing address and event venue location
• Event date, guest count, and type of occasion
• Dietary restrictions, allergies, and food preferences
• Special requests and menu customizations
• Payment information (processed securely through Squarespace Payments)
3.2 Information Collected Automatically
When you visit our website, we automatically collect:
• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral source and click patterns
• Cookies and similar tracking technologies (see Section 8)
4. How We Use Your Information
We use your personal information for the following purposes:
• Processing your catering order and confirming booking details
• Communicating with you regarding your event (confirmations, updates, reminders)
• Processing payment through Squarespace Payments
• Preparing your catering package and managing dietary accommodations
• Arranging delivery and setup of your order
• Following up after your event to request feedback
• Complying with legal and regulatory obligations
• Improving our website, services, and customer experience
• Preventing fraud and ensuring the security of our business and customers
5. Payment Processing & Squarespace Payments
I.M.C. Catering uses Squarespace Payments to process all credit card and payment transactions securely. Squarespace Payments is PCI-DSS compliant and encrypts payment information in transit.
Your payment card information is processed by Squarespace and is not stored on our servers. Squarespace acts as a payment processor and is responsible for safeguarding your payment data in accordance with their Privacy Policy. For more information about Squarespace’s privacy practices, visit https://www.squarespace.com/privacy.
6. Who We Share Your Information With
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
6.1 Service Providers
We share necessary information with service providers to fulfill your order and manage our business:
• Squarespace Payments (payment processing)
• Squarespace (website hosting and management)
• Delivery and logistics providers (venue address only)
6.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our legal rights and the safety of our customers.
6.3 Business Transfers
If I.M.C. Catering is involved in a merger, acquisition, bankruptcy, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change.
7. Data Security
I.M.C. Catering implements industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. These measures include:
• Encrypted data transmission using HTTPS
• Secure payment processing through Squarespace Payments
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
However, no method of transmission over the internet is entirely secure. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.
8. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies provided by Squarespace to enhance your browsing experience, remember your preferences, and analyze website usage. These include:
• Essential cookies (necessary for site functionality)
• Analytics cookies (understand how visitors use our site)
• Marketing cookies (deliver relevant content and advertisements)
Most web browsers allow you to refuse cookies or alert you when cookies are being sent. You can adjust your browser settings to limit or disable cookies, though some site features may not function properly as a result. For more information about Squarespace’s use of cookies, please visit their privacy policy.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specifically:
• Booking and catering information: Retained for 7 years for business and tax records
• Payment records: Retained in accordance with Squarespace and applicable financial regulations
• Communications: Retained for 3 years unless longer retention is required by law
If you wish to request deletion of your information, please contact us (see Section 14). We will comply with your request subject to legal and business obligations.
10. Your Privacy Rights
Under PIPEDA and Ontario privacy law, you have the following rights:
10.1 Right to Access
You have the right to request access to your personal information held by I.M.C. Catering. We will provide this information within 30 days of your request.
10.2 Right to Correction
You may request correction of inaccurate or incomplete information. We will update your records and notify you of changes.
10.3 Right to Deletion
You may request deletion of your personal information, subject to legal retention requirements and the need to maintain records for completed transactions.
10.4 Right to Opt-Out of Marketing
You may opt out of receiving promotional emails or communications. Click “Unsubscribe” in any email from us, or contact us directly (see Section 14).
11. Third-Party Links
Our website may contain links to third-party websites, including Squarespace. I.M.C. Catering is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
12. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete that information immediately and notify the parent or guardian.
13. Changes to This Privacy Policy
I.M.C. Catering reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to the website. The “Last Updated” date at the top of this policy indicates when it was last revised. Continued use of our website or services following any changes indicates your acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:
I.M.C. Catering
Toronto, Ontario, Canada
Email: info@imccatering.com
Phone: [phone number]
We aim to resolve privacy concerns within 30 days. If you are not satisfied with our response, you may file a complaint with the Privacy Commissioner of Canada at https://www.priv.gc.ca.